FIRST IMPRESSIONS “WIN”:

To create lasting impressions of belonging in every guest…from the STREET to the SEAT!

We GUIDE (Parking)
We LEAD (Greeters/Connect Area)
We TREAT (Hospitality)
We SEAT (Ushers)

FIRST IMPRESSIONS “WHY”:

Because most guests make a decision whether to return to a church before the service begins.  We want to do everything possible to make the experience welcoming so someone can experience Jesus.

FIRST IMPRESSIONS “HOW”:

  • Greet everyone with a sincere smile!
  • Make eye contact and shake hands when appropriate.
  • Look around to make sure your area is free from trash.
  • Remain sensitive to the needs of guests…assist if you notice a guest is looking for something.
  • Guide guests to where they need to go…do not point.
  • Help create a fun, welcoming, safe and inviting culture.
  • Invite others to serve with you and encourage them to take Next Steps.

FIRST IMPRESSIONS TEAMS:

Greeter Team
VIEW THE CHECKLIST

Connect Area Team
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Hospitality Team
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Usher Team
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Parking Team
VIEW THE CHECKLIST

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